What is Telehealth?

Providing a more accessible approach to your healthcare, our telehealth service is a new way to deliver and facilitate patient care. Rather than attending our clinic, your appointment with our team is conducted via online video.

Telehealth appointments enable our team to provide high quality care if our patients are unable to travel, have a compromised immune system or are NDIS participants.

Is telehealth a good option for everyone?

Telehealth is an excellent alternative for many of our patients. It also works very well when supplemented with an in-clinic approach.

Joining your physiotherapist or exercise physiologist for a telehealth appointment is simple. If you can use google, you can participate in telehealth! During your telehealth appointment, we’ll show you how to use a variety of tools you have at home to achieve the same, if not better in-clinic results.

How does the video consultation work?

Your consultation is conducted over a secure video channel where you can see your therapist, and they can see you. Here, your therapist will assess your range of movement and give you exercises to perform. They’ll carefully watch you performing each exercise and will offer their professional advice and suggestions – just as they would in the clinic.

You might even be surprised by the box of tricks our team have to mimic hands-on therapy. That’s right, we’re very good at replicating the majority of our in-clinic practices, simply and quickly.  Any exercise program that your therapist creates for you is then sent directly to your phone. You can also message your therapist directly if you have any questions.

Is telehealth physiotherapy covered by health funds or other programs?

The threat of COVID-19 has led to rapid changes in the acceptance and use of Telehealth.

A large number of private health insurers are now offering rebates for telehealth consultations – please enquire with your fund for further details. We can also bulk bill under Medicare if you have a Team Care Arrangement (TCA).

Telehealth appointments are also approved for DVA patients and we’re authorised to use telehealth for Workcover Qld and third party insurance patients.  

Accessing our telehealth physiotherapy service is simple

Once you’ve made your appointment with our receptionist, they’ll talk you through the process of getting ready for your telehealth consultation. From here, there are two ways to access our telehealth service.

1. Click on this link. Once you’ve registered your details, you’ll be directed to our virtual waiting room where your therapist will pick up your video call.

2. Download the Physiapp app to your smartphone or tablet. Before your appointment, your therapist will send you an individual access code for you to enter, along with your birth-date. Once entered, you’ll be connected directly with your therapist. Easy!

You can also watch this video for a step-by-step tutorial.

Ready to book your telehealth consultation with our team? 

Meet our team

Samuel Saw

Joining us in 2023, Samuel graduated as a physiotherapist in 2015. One of the most empathetic people you will ever meet, Samuel has honed his physiotherapy skills through experience in both chronic and acute settings, rehabilitation, community and aged care settings. He has extensive experience in orthopaedic physiotherapy, post fractures, joint replacement rehabilitation and post-surgical management.

The thing Samuel loves most about his role is seeing his patients get their life back post injury or illness, going back to doing the things they love, in control of their health and equipped to manage their condition. He brings a calm presence (maybe from daily meditation practice) and a kind nature to his role which many of our patients appreciate.

While he didn’t become the world level handball player of his primary school dreams, he is a keen sportsman and loves nothing more than throwing a basketball around a court, and hopefully into the odd net. The only thing is, this is where his injuries come from! After a significant ankle injury and numerous finger injuries, he says taking up golf seems like an attractive option.

On the weekends you will find him watching Bluey with his young family, and teaching them all he can about everything and anything. If he could be whisked away, it would be to the Rockies and hitting up some good ole country music, while having a well-deserved massage.

However, in lieu of having a teleporter, Samuel loves the variety of work at Fizzio For Life. In any given day you will find him out and about in the Fizzmobile, in the aquatic therapy pool, or doing hands on work improving our patient’s musculoskeletal injuries in the clinic.

Shyanna Wardrop

With a lifelong interest and involvement in competitive sport, Shyanna has recently graduated from UQ as an exercise physiologist. She loves seeing people complete their goals and really enjoys listening to her patient’s personal stories.

While she didn’t quite make it as a professional pole vaulter which was her childhood dream, she was a competitive swimmer which means she really relates to her patient’s setting and achieving goals. She also has a background in providing swimming lessons for children, which makes her a great candidate for helping our younger patients become comfortable and stay safe in our clinical hydrotherapy pool.

Her calmness is a great asset but it remains to be seen if she would remain calm jumping out of a plane – something she says is number one on her bucket list! Other than flying high, she is happiest sitting around a campfire with family and loved ones, listening to country music and sipping a crafted cocktail.

Shyanna is a great choice of therapist if you are looking for a therapist with boundless energy but a calm and reassuring presence.


Michael Gilbert


Founding Fizzio for Life in 2010, Michael is the principal physiotherapist, who is focused on providing the Logan community with exceptional allied health care. Experienced, thoughtful and caring, Michael takes a holistic approach to helping our patients improve their functional movement, mobility, health and well-being.

Michael has extensive experience in general physiotherapy and rehabilitation, helping patients recover from a vast range of injuries and health conditions. Having experienced multiple injuries himself, coupled with intermittent back pain, Michael fully understands and empathises with the pain that our patients are often feeling.

Also an exercise physiologist, Michael tailors exercise programs to assist our patients in managing chronic disease and other health conditions. Furthermore, Michael is a qualified lymphoedema practitioner, helping patients improve and manage this uncomfortable condition.

Leading the Fizzio For Life team, Michael’s workday begins with coffee, after which he heads into the clinic to treat patients with complex needs, supervise and mentor our junior team, and provide support for our clinical staff. Combining his listening and problem-solving skills, Michael is unwaveringly focused on achieving good outcomes for our patients. Always.

Dedicated to building a team that’s more like family, Michael loves watching our junior staff progress and develop their skills. A jack of all trades himself, he’s often called upon to get rid of hiccups (a unique skill) that can be attributed to his commitment to perseverance.

As a child, Michael wanted to drive tractors and work with his dad in the sugar cane industry. However, after an early rugby and coaching career, Michael developed an interest in exercise science and went on to pursue physiotherapy.

Passionate about all sport, especially rugby union, Michael also loves being on the water, a place where you’ll find him most weekends. Exploring the local waterways and beyond, Michael loves spending time with his wife and dog.

Michael holds a Bachelor of Exercise Science, Masters of Physiotherapy and is an accredited Lymphoedema physiotherapist. He is a member of the Australian Physiotherapy Association, Exercise & Sports Science Australia and is registered with the Australian Lymphoedema Organisation.


Julie Atkin


A senior member of our team with extensive industry experience, Julie graduated as a physiotherapist in 2008 and has since continued to develop her skills and qualifications. A senior physiotherapist, here at Fizzio For Life, Julie’s focus is centred around women’s health, cancer rehab and assessing and treating musculoskeletal conditions.

Dedicated to helping our patients improve their health, strength and confidence, Julie takes a holistic approach to her patients. Attending to the whole person, rather than the symptom or injury, Julie treats pelvic floor, prolapse and continence disorders. She also helps women with pregnancy and post-natal care along with cancer rehabilitation.

Before becoming a physiotherapist, Julie worked as an executive assistant in the public service. After rupturing her ACL in 2000, Julie developed a deep understanding of the rehabilitation and recovery process. Knowing she wanted to make a tangible difference to people’s lives, she decided to combine her love for exercise and interest in the function of the human body. Thus, she pursued her career in physiotherapy.

Coming a long way since her childhood dream of being an accountant, Julie has extensive experience in providing dedicated and effective treatments and programs. Helping her patients achieve a high quality of life, her motto in life is to be warrior, not a worrier.

Creative at heart, on weekends you’ll find Julie baking a delicious cake, lighting up the dance floor or out on the water. A former flying trapeze amateur and Latin dancer, Julie always loves a new and adventurous challenge. And, if she had her own teleporter, Julie would whisk herself away to Italy for a three month travel holiday.

In addition to her expertise in women’s health, Julie also has a wealth of experience in sports physiotherapy, having worked with Morningside AFL Club, Labrador AFL Club, Qld Senior AFL, Qld/NT Under 21s and Queensland Women’s Hockey.

Julie has undertaken additional training in the assessment and treatment of pelvic floor disorders, clinical Pilates (DMA Level 4), western acupuncture and dry needling, as well as sports physiotherapy. Julie holds a Bachelor of Physiotherapy and is an accredited Pinc Cancer Rehabilitation therapist. She is also a member of the Women’s, Men’s and Pelvic Health Group of the Australian Physiotherapy Association.


Josh Willcocks


Helping people achieve their health goals through exercise, Josh has over five years of experience in exercise physiology. Throughout his career, he’s worked with many different injuries and health conditions with both patients and across many government initiatives, including Medicare, NDIS, DVA and WorkCover.

Patient and empathetic, Josh genuinely cares about the long-term well-being of his patients. Skilled in adapting an exercise to suit his patient’s individual needs and goals, he’s also able to gauge when they’re ready to safely progress.

A typical day for Josh revolves around using exercise and movement to help people achieve a better quality of life. This could be in the gym, at the park, developing in-home programs, or conducting telehealth appointments. You’ll also find Josh helping patients at the in-clinic gym, at external gyms, and at hydrotherapy classes at the local pool.

Motivated by helping people work toward their functional movement goals and recover from injuries, Josh feels ultimately rewarded when a patient begins to see results and he can see how proud of themselves they are. He loves working with the Fizzio For Life team, which encompasses a positive and enjoyable vibe, every day.

A keen sportsman, Josh himself has suffered from a range of injuries, including a ruptured ACL and torn meniscus from playing touch football. This, in fact, is what sparked his interest in rehabilitation exercise. Having experienced injuries himself, Josh gets that the recovery process is long and knows that the best strategy is to be consistent with your exercises and remain positive. 

Outside of work, Josh enjoys being active and keeping fit. Walking the talk, he knows that if he’s dishing out advice on exercise, he needs to be doing it himself! Whether he’s outdoors on an adventure, playing rugby, at the beach, hiking or exploring new territory (hello new cafes and bars), you’ll find Josh at his happiest.

Featuring at number one on his bucket list, Josh wants to see as much of the world as possible; a goal which fits nicely into his personal motto, if it doesn’t challenge you, it doesn’t change you. A humble, yet talented artist, Josh hopes to one day dedicate more time to his drawing.

Josh holds a Bachelor of Clinical Exercise Physiology, is an Accredited Exercise Physiologist and is an Exercise and Sports Science Australia Member (ESSAM).


Kerryn Ivers


With over six years of experience as an exercise physiologist, Kerryn loves helping people to improve their health so they can live their life to the fullest. Whether that be returning to sport, managing a chronic condition or simply being able to get up and down to play with grandchildren, Kerryn genuinely cares about her patients’ well-being.

With a focus in the areas of occupational rehabilitation, chronic disease rehabilitation and group exercise classes, Kerryn is dedicated to helping our local community live a healthy and active lifestyle. Having completed additional training in cancer/oncology rehabilitation, Kerryn is passionate about the role exercise plays in cancer prevention, mitigating the impacts of cancer treatment and survivorship.

Reliable and caring, a day in the life of Kerryn involves meeting with patients to review, prescribe, educate, motivate and progress their physical conditioning programs. She meets with patients in the clinic, in hydrotherapy sessions at the pool and in their own homes. 

A creative thinker and problem-solver, Kerryn can think outside the square when faced with a challenge to overcome barriers and find a solution. Meeting people where they are at and listening to their story, Kerryn applies her extensive knowledge to their situation to help them move toward their goals.

Seeing people have fun while exercising makes Kerryn super-happy. After all, looking after your health doesn’t have to be a chore. A SUP enthusiast herself, she loves getting out on the water and dreams about bike-packing around Europe with her husband.

If Kerryn was granted one wish and could go anywhere in the world right now, you’d find her lounging by the water after a SUP session, watching her kids play in the sand. When there’s no genie in sight, Kerryn’s weekends are spent watching her boys play cricket. On a day-to-day basis, Kerryn is constantly feeding her growing children and doing their laundry! It naturally follows that good coffee is a must!

Kerryn holds a Bachelor of Applied Science, Human Movement Studies (Hons), is an Accredited Exercise Physiologist and is an Exercise and Sports Science Australia Member (ESSAM).


Nathan Johnson


With over five years of experience as an exercise physiologist, Nathan is passionate about helping people achieve their health and fitness goals. Whether you need to get back to work or the sport you love, Nathan provides tailored exercise programs to help you on your path to a healthier and happier life.

Compassionate and fun, Nathan’s priority is to help you to do the things you love. He thoroughly enjoys engaging with and supporting our NDIS participants, is focused on strength and conditioning exercise for athletes returning to sport, and is especially interested in treating neurological conditions such as Parkinson’s disease.

At his happiest when witnessing patient wins and success, Nathan is driven by the satisfaction of helping people to relieve pain and achieve milestones they thought were not possible. Developing a personalised exercise and movement program to suit your capability, Nathan provides you with unwavering care and encouragement. His extensive knowledge around exercise enables him to assist you in your recovery, rehabilitation or chronic disease management.

In his downtime, you’ll find Nathan playing or watching sport, spending time with family and friends, drinking coffee, listening to podcasts and always hungry (yes, truth!). He loves being outdoors, in the sun, exploring nature or out on the water. Proficient at riding a bike with his dog on the lead (no catapulting over the handlebars here), Nathan dreams of watching an AFL grand final live at the MCG or Liverpool playing at Anfield.

A massive sports fan, Nathan loves AFL, cricket, football, rugby, basketball and American football. Having fractured his ankle playing AFL and experiencing post-surgery complications, Nathan knows how quickly life can change. He also has a deep insight into what it takes to recover from an injury and the importance of moving as soon as you can.

Nathan holds a Bachelor of Exercise Physiology and Bachelor of Business (Accounting). He is an Accredited Exercise Physiologist, Accredited Exercise Scientist and is an Exercise and Sports Science Australia Member (ESSAM).