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We treat a wide range of chronic conditions, disabilities, and injuries. We have physiotherapists and exercise physiologists that have special interests and training in Women’s Health, Cancer Rehabilitation, Sports Injuries, Diabetes Management, Strength training, Hydrotherapy and more! You can learn more about our staff expertise in our Meet our Team page, or check out information more specific to you by using the ‘Your body’ function.
A referral from a doctor is not necessary unless you are seeking physiotherapy under a Chronic Condition Management Plan (Medicare rebateable), DVA, Workers Compensation or a third party insurance claim.
Our treatment sessions vary, from 20 minutes through to one hour, depending on your individual condition and type of referral. We’ll let you know how long your appointment will be when you call to book.
Your first physiotherapy appointment will broadly cover three different areas. Firstly your therapist will take some time to ask questions about your medical history, your injury and your goals for getting better. Then they will assess your movement and pain, before giving you some hands-on treatment and/or home exercises.
The process of your first exercise physiology session is similar. Don’t worry, we aren’t going to through you in the gym and make you do a 50 burpees and squats. This is an allied health assessment, not a boot camp! We want to chat to you about your pain, expectations, movement, and what your goals are. You will be given an exercise program to move forward with, and if there is time the therapist will work with you in the gym to give you confidence in your performing your exercises at home. We also have a cool app you can download to keep you on track!
Please check with our office for more details.
If you have a chronic condition, a condition likely to become chronic , you may be able to access a rebate for up to five individual visits for physiotherapy or exercise under the Chronic Condition Management Plan per calendar year. If you have Type 2 Diabetes, you may be eligible for 1 individual assessment and 8 group exercise sessions with our exercise physiology team per calendar year. Speak to your doctor if you believe you may be eligible.
In order to provide a longer service, with senior physiotherapists, we do not bulk bill. If you have a valid Medicare referral a rebate is processed immediately to your card after payment of the account.
Yes, if you are covered for physiotherapy or exercise physiology. We have HICAPS machines at both our clinic and at our pool, so simply bring your health fund card with you and you’ll only need to pay the gap. If you want to check your entitlement, please contact your health insurance provider.
Our physiotherapy team are registered as More for Muscles providers with HCF. This means if you have an eligible HCF membership, you should have a no gap initial appointment.
Yes. Our therapists are in demand and it is not often we can accept walk in appointments. If you are in a lot of pain, please let our receptionist know and we’ll do our very best to get you in as soon as possible.
You will receive a reminder text the day before your appointment, or two days if you have a hydrotherapy appointment. That’s the best time to let us know if you can’t make it. To be fair to other patients, same day cancellations will receive a fee equal to the full cost of the appointment. If you have a hydrotherapy appointment, there is a 48 hour cancellation rule.d
Please bring any relevant medical certificates, paperwork from your doctor, any current x-rays and test results that are relevant to the area we are treating. If you’ll be doing gym work you’ll need a pair of closed-in shoes. Or, if you’re joining us for a hydrotherapy session at our clinical hydrotherapy pool, please wear bathers or a shirt and shorts/tights. For all exercise activities, please bring a bottle of water and a towel.
Yes. Please give us a call to make a booking. You must also have an individual assessment before attending the majority of our exercise classes to comply with health fund rules, and also for our clinical and professional requirements.
Hydrotherapy, or aquatic therapy, uses the powerful effects of the bouyancy and warmth water to reduce stress on injuries, improving strength, balance, range of motion, endurance and pain levels. It is a low impact way to exercise, is safe for those with mobility issues and provides a supportive environment for people with disabilities.
No matter what you are doing in our pool, your therapist will be right there with you. No standing on the edge shouting directions at you! We believe in your safety and confidence, over our therapists comfort. We do not allow public access or other therapists to use our facility.
Hydrotherapy is a powerful tool for post-surgical recovery (and pre-surgical strengthening)!
What makes our hydrotherapy especially powerful is how it is delivered. Our sessions are led by very experienced therapists who specialise in post-surgical rehabilitation and tailor each program to your specific procedure, stage of healing, and goals. Therapy is conducted in our purpose-built rehabilitation pool, designed specifically for clinical recovery rather than general swimming. This environment allows precise control of depth, temperature, and exercise positions to maximise safety and outcomes.
We also use specialised aquatic rehabilitation equipment not available in public pools, such as an aquatic bike and resistance tools, enabling targeted strengthening, gait retraining, and cardiovascular conditioning in a low-impact setting. This combination of medical science, expert care, and specialised facilities leads to faster, safer, and more confident recovery.
We offer one-on-one sessions with our therapy team, but if group classes are your flavour we also have small group classes in the pool every day of the week. The best thing about our team? They are always in the pool with you, within arms reach! Our small group hydrotherapy have only five participants, so there is always room and time for individual changes and support if you need it!
Hydrotherapy is a safe way to exercise for the majority of people but it not suitable for every condition. This is one of the reasons that we have a comprehensive assessment prior to you attending the pool. If your therapist thinks there may be an issue they will make some enquiries with your GP to get approval before we get you into the pool environment.